Literacy

This Health Literacy training module helps healthcare and support staff understand, identify, and reduce the impact of low health literacy in patients. It focuses on improving verbal, written, and digital communication, ensuring that health information is accessible, inclusive, and legally compliant. Topics include functional, interactive, and digital literacy; communication strategies like Teach-Back; and the legal duties under the Equality Act and Accessible Information Standard. The training supports safer, more effective, and equitable care across all settings.

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Basic Life Support Training
1 Hours
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About The Course Course overview & details
Learning Objectives What you'll learn
Course Modules Curriculum structure
Keywords Key topics covered
1

About The Course

This Health Literacy training module helps healthcare and support staff understand, identify, and reduce the impact of low health literacy in patients. It focuses on improving verbal, written, and digital communication, ensuring that health information is accessible, inclusive, and legally compliant. Topics include functional, interactive, and digital literacy; communication strategies like Teach-Back; and the legal duties under the Equality Act and Accessible Information Standard. The training supports safer, more effective, and equitable care across all settings.

2

Learning Objectives

Define health literacy and its impact on health inequalities and patient outcomes.
Apply communication strategies (e.g., Teach-Back, plain language) to improve patient understanding.
Recognise barriers to written and digital health literacy and propose inclusive solutions.
Outline key legal obligations including the Equality Act 2010, GDPR, and the Accessible Information Standard.
Support patients in understanding treatments, medication instructions, and long-term care.
Promote a health-literate practice using universal precautions, co-production, and accessible design.
3

Course Modules

Module 1:

Introduction to Health Literacy

Module 2:

Types of Health Literacy

Module 3:

Digital Health Literacy

Module 4:

Communication Principles

Module 5:

Written Communication and Readability

Module 6:

Numeracy and Understanding Risk

Module 7:

Involving the Public in Health Information

Module 8:

Legal Obligations and Policy

Module 9:

Health Literacy in Clinical Practice

Module 10:

The Role of Healthcare Staff

Module 11:

Design and Accessibility

Module 12:

Improving Practice and Outcomes

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Keywords

CPD Certified Training CSTF Aligned Training Meeting NHS and CQC Standards Free Portal Access Face-to-Face Training BLS Practical Moving Handling Practical Free Online Training Practical Training Free NHS Mandatory Training